Process improvement, project management, and websites — delivered by one consultant who's been on both sides of the table. No bloated retainers, no jargon, no theatre.
Previously delivered for
Most of my clients hire me for one of these — and end up using all three. Each one stands alone, but they're stronger together.
I sit with your team, map how work actually flows (not how the org chart says it does), and find the quiet drag points costing you time, money, or sanity.
You've got a project that needs to land — a system rollout, a relocation, a product launch — and no one inside has the bandwidth or distance to drive it. I take the weight.
Fast, modern, conversion-focused websites — built to be edited by you, not held hostage by an agency. Pages that look sharp on a phone and load before your coffee cools.
I'm not a five-person agency disguised as a freelancer. When you hire me, you get me — through scoping, delivery, and follow-up. Engagements stay small, focused, and honest about what's worth doing.
We talk about what's broken, what's working, and whether I'm actually the right person for it. No pitch deck.
A short written proposal: what I'll do, what you'll get, what it costs, and when. No surprise invoices.
I do the work — alongside your team where it helps, out of the way where it doesn't. Weekly check-ins, no status-meeting theatre.
Documentation your team will actually use, plus a 30-day window for follow-up questions at no extra charge.
A few things people typically want to know before we get on a call.
A process audit lands in 2–4 weeks. Project management engagements span a defined window — a quarter, a launch, a system migration. Websites typically take 3–6 weeks from kickoff to live, depending on how ready your copy and content are. I quote a timeline up front and hold to it.
Lower overhead, no junior staff learning on your dime, and the same person you spoke to on the first call is the one delivering the work and following up. If you genuinely need a 10-person team, hire an agency. For most small business engagements, you don't — and you'll likely pay 2–3× as much for the privilege.
Yes. I build sites you can update yourself — usually with a simple CMS or with clearly-marked editable sections. You're not locked into a retainer for blog posts or copy changes, and you won't be held hostage to my availability when something needs a quick tweak.
I scope tightly so the deliverable is concrete and measurable from day one. If something's off during the project, we fix it within the engagement window. Every project also includes a 30-day post-handover window for follow-up questions at no extra charge — long enough to surface anything that doesn't show up until you're using it day-to-day.
Both. For UK-based clients I'll come on-site for kickoff and any workshops where being in the room actually helps the work; the rest runs remotely. International clients, fully remote.
I read every message myself, usually within a working day. No funnels, no auto-responder sequences.