Boxall Consulting — Business analysis, project management & websites for small businesses

Services

Three ways I help small businesses get unstuck.

Most of my clients hire me for one of these — and end up using all three. Each one stands alone, but they're stronger together.

Business analysis & process improvement

I sit with your team, map how work actually flows (not how the org chart says it does), and find the quiet drag points costing you time, money, or sanity.

Process mapping & bottleneck audits
Workflow redesign & SOPs
Tooling reviews & lightweight automation
Reporting dashboards owners actually read

Project management

You've got a project that needs to land — a system rollout, a relocation, a product launch — and no one inside has the bandwidth or distance to drive it. I take the weight.

Project scoping & planning
Stakeholder & vendor management
Hands-on delivery (not just status reports)
Post-project handover & review

Websites for small businesses

Fast, modern, conversion-focused websites — built to be edited by you, not held hostage by an agency. Pages that look sharp on a phone and load before your coffee cools.

One-page sites & small business websites
Copywriting that sounds like you
Contact forms, booking, basic SEO
Hosting setup & domain wrangling

Approach

One consultant. Plain English. Real outcomes.

I'm not a five-person agency disguised as a freelancer. When you hire me, you get me — through scoping, delivery, and follow-up. Engagements stay small, focused, and honest about what's worth doing.

Free 30-minute call

We talk about what's broken, what's working, and whether I'm actually the right person for it. No pitch deck.

Fixed-scope proposal

A short written proposal: what I'll do, what you'll get, what it costs, and when. No surprise invoices.

Hands-on delivery

I do the work — alongside your team where it helps, out of the way where it doesn't. Weekly check-ins, no status-meeting theatre.

Handover that sticks

Documentation your team will actually use, plus a 30-day window for follow-up questions at no extra charge.

FAQ

Common questions, honest answers.

A few things people typically want to know before we get on a call.

How much do projects typically cost?

Engagements range from around £2,000 for a focused process audit up to £15,000 for a full website build with copy and SEO. I work fixed-scope, fixed-fee — you'll know the price before you commit, and I won't surprise you with extras. We talk numbers properly on the first call, once we both understand what's actually needed.

How long does a typical project take?

A process audit lands in 2–4 weeks. Project management engagements span a defined window — a quarter, a launch, a system migration. Websites typically take 3–6 weeks from kickoff to live, depending on how ready your copy and content are. I quote a timeline up front and hold to it.

Why work with one consultant instead of an agency?

Lower overhead, no junior staff learning on your dime, and the same person you spoke to on the first call is the one delivering the work and following up. If you genuinely need a 10-person team, hire an agency. For most small business engagements, you don't — and you'll likely pay 2–3× as much for the privilege.

Will I be able to edit my own website?

Yes. I build sites you can update yourself — usually with a simple CMS or with clearly-marked editable sections. You're not locked into a retainer for blog posts or copy changes, and you won't be held hostage to my availability when something needs a quick tweak.

What if it doesn't work?

I scope tightly so the deliverable is concrete and measurable from day one. If something's off during the project, we fix it within the engagement window. Every project also includes a 30-day post-handover window for follow-up questions at no extra charge — long enough to surface anything that doesn't show up until you're using it day-to-day.

Do you work remotely or on-site?

Both. For UK-based clients I'll come on-site for kickoff and any workshops where being in the room actually helps the work; the rest runs remotely. International clients, fully remote.

Practical consulting for small businesses that want to actually move.